Introduction

The website www.lasertek.gr is an online commercial store for product presentation via the Internet, operating under the business name “GIANNANLIS MICHAIL-LAZAROS” and the trade name “lasertek”, based at Mitropetrová 27 and legally represented with VAT number 129542291, Tax Office of Kefode Attica, with General Commercial Registry (G.E.M.I.) number 193042301000, email address info@lasertek.gr and store telephone line +30 211 114 3340. (hereinafter for brevity referred to as the COMPANY).

The following terms and conditions apply to the use of the online store located at www.lasertek.gr. Every user who enters, transacts, or uses the services of the online store is deemed to consent to and unconditionally accept the terms stated below, without any exception. If any user does not agree with these terms, they must, at their own responsibility, refrain from visiting and using this website, as well as from any transaction or use of the services of the online store.

Provided information and products

The COMPANY is committed to the accuracy, truthfulness, and completeness of the information presented in the online store, both regarding the identity of the COMPANY and the transactions provided through the online store. The company, in good faith, is not responsible and is not bound by electronic data entries made by error or omission in accordance with common experience, and reserves the right to correct them at any time upon discovering their existence.

Limitation of liability

Within the context of its transactions through the online store, the COMPANY is not liable and has no obligation to compensate for any damage or loss arising from order cancellations, non-execution, or delay in execution for any reason. The COMPANY undertakes to inform the interested customer, based on available data, about product availability or non-availability and, in case of changes in such data, to inform customers in a timely manner regarding unavailability. In case of lack of availability, it must notify the customer promptly and assumes no further liability.

The online store presents the content (information, names, photos, representations), products, and services available through the website. Under no circumstances shall the COMPANY be held civilly or criminally liable for any damage (positive, special, or consequential, including but not limited to loss of profits, data, lost profits, financial compensation, etc.) that may be suffered by a visitor or third party due to the operation or non-operation of the website, or due to inability to provide services or products or information, or due to unauthorized interference by third parties in products, services, or information provided through it.

Updating terms and conditions

The COMPANY reserves the right to freely modify or revise the terms and conditions of use and transactions of the online store at any time it deems necessary. It undertakes to inform consumers of any change through the pages of the online store. Contracts through the online store are concluded in the Greek language.

Intellectual property rights

All content of the online store, including trademarks, logos, images, graphics, photographs, designs, texts, etc., are the intellectual property of the COMPANY and are protected under Greek law, EU law, and international conventions, or constitute intellectual property of third parties for which the COMPANY has obtained a license for its exclusive use and for the operation of the online store. Any copying, transfer, derivative work, or misleading of the public regarding the true provider of the online store is prohibited. Reproduction, republication, uploading, announcement, distribution, transmission, or any other use of the content for commercial or other purposes is allowed only with prior written consent of the COMPANY. Names, images, logos, and distinctive marks presented in the online store of www.lasertek.gr or relating to products or services of the COMPANY or third parties remain the property of the COMPANY or their respective owners and are protected by trademark laws. Their use on the online store does not grant any license or right of use to third parties.

User responsibility

The user/customer agrees to use the services, information, and data of the online store in accordance with the law and based on good faith and business ethics. The user must not use the online store under the brand lasertek.gr for:

  • sending, publishing, or transmitting any illegal content that causes unlawful harm to the COMPANY or any third party or violates confidentiality or privacy
  • content that offends morals, social values, or minors
  • content without legal right to transmit (confidential or proprietary information)
  • content violating patents, trademarks, trade secrets, copyrights, or other rights
  • software viruses or malicious code
  • intentional or unintentional violation of applicable law
  • harassment of third parties
  • collection or storage of personal data of other users

Limited license

The website grants you a non-exclusive, non-transferable, personal, limited right to access, use, and display the website and its content. This does not transfer ownership. You must retain all copyright notices, and you may not modify, reproduce, publicly display, distribute, or commercially use the website or its content.

Personal data protection

To provide better service, you may be required to provide certain personal information for order processing, which is protected by the COMPANY. This statement describes how data is collected and used. It applies only to personal data provided during orders.

Information provided voluntarily is used exclusively for transaction processing. Data may be stored for a limited period for customer demand analysis and service improvement. The company does not share customer emails or personal data with unrelated third parties.

Use of information

The website collects information provided by users to execute orders, including full name, address, postal code, email, phone number, payment method, and card details if applicable. This data is used for:

  • delivery of orders
  • customer identification and verification
  • new or alternative products
  • special offers

Access to information

Personal data is collected for order processing. By providing data, you consent to its use by COMPANY employees. Data is not shared with third parties unless required by law.

Products and pricing

The COMPANY may freely adjust pricing and offers at any time. Errors may occur and will be corrected when identified. Prices include VAT. Shipping costs are added separately.

Shipping of products

The COMPANY makes efforts for timely delivery but does not guarantee delivery times, as these depend on courier companies. Delays due to force majeure are not the company’s responsibility.

Returns and withdrawal

Customers may return products within 14 days. Products must be in original condition. Refunds cover product value only, not shipping costs. Return costs are borne by the customer unless the product is defective. Defective returns are covered by the COMPANY.

Order cancellation

Orders may be cancelled within 24 hours or before dispatch. After shipment, return policy applies. Customers must notify the company.

Force majeure

The COMPANY is not responsible for delays due to force majeure (weather, strikes, etc.).

Invalidity

If any part of the terms is unenforceable, the rest remains valid.

Limitation of liability

The COMPANY excludes liability for any damages arising from use of the website, including direct or indirect losses, unless otherwise required by law. The website is provided “as is” and use is at the user’s own risk.

Governing law and jurisdiction

These terms are governed by the laws of Greece and the EU. Any disputes fall under the exclusive jurisdiction of the courts of Serres, Greece.